FAQ & Site Info
Terms of ServiceWelcome
Welcome! Thanks so much for visiting. If your questions are not answered here, please contact me and I'll be happy to answer.
I accept Paypal and International Bank Transfer.
It may take longer and your patience is greatly appreciated.
Tracking numbers are included for some International orders. International packages that are not trackable will have a customs form number that can be traced until it leaves Europe.
International orders usually arrive in 2-4 weeks (on average). However, this estimate can vary depending on current mail volume and the speed of your customs office (especially during the busy holiday season). The maximum amount of time the postal service asks to wait for international delivery is 6-8 weeks.
INTERNATIONAL CUSTOMERS Please Note:
Your country may choose to charge import duties, taxes and/or customs fees upon delivery of your item. These extra charges are at your countries’ discretion, and if levied, are the buyer's responsibility. Potential import fees are not included in the price of the item, or the shipping cost.
If you are concerned about potential import fees, please check with your country's customs office to determine what your additional costs may be prior to purchasing.
I appreciate every customer and if your country is not included in delivery, please let me know. I will do everything possible so that you can purchase your favorite painting out of my store.
Refunds and Exchanges
Thank you very much for your attention and interest in the art of Katalin Madai.
I take great care to ensure the quality of each piece. However, if you aren't happy with your item please contact me directly and we can work to resolve the issue.
Thank you for your interest in my art.